Our 100% satisfaction guarantee

We offer you the highest quality products and guarantee 100% satisfaction. Should an article not meet your requirements, you can send it back to us or exchange it within 30 days without giving a reason.

If you would like to return or exchange products, contact us by email (support@hs-activa.com) and we will be happy to help you.

The return period begins with receipt of the goods. Timely dispatch of the goods is sufficient to meet the deadline. In any case, we assume the costs and the risk of your return.

After we have received your returned goods, we will transfer the full value of the purchase back to your account within 7 days or exchange the goods according to your wishes. Unfortunately, shipping and cash on delivery costs cannot be reimbursed.